DDT - Spam Killer

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* FAQ *
 
  The followings are only for version 2.0 and later:

[Installation]
 
 
* Have problems when installing?

[Operation]
 
 
* Can't receive emails?
* Slow when filtering?
* Some accounts can't use?
* How to modify the BlockList?

[Filtering]
 
 
* Why still some spam can't be filtered automatically?

[Misjudgement]
 
 
* Some emails are always in Junk Email area?

[Other]
 
 
* Can be used with other anti-virus software?
* Why only support Outlook Express 5/6?
* Why it shows "The version is too old. Please use a newer version"?


[Installation]
 
* Have problems when installing:

1. Close the software before installing a new version.


[Operation]
 
* Can't receive emails:

1. Make sure the Internet connection is ok.
2. Make sure IE browser is ok.
3. Make sure Email accounts & passwords are correct.

* Slow when filtering:

1. Make sure the Internet connection is ok.
2. You should use :Fast Check with low accuracy" if you use dial-up connection.

* Some accounts can't use:

This software only supports POP3 accounts (without SSL), so MSN/Hotmail and some other IMAP accounts can't be used.
However, you may use 3rd party tools (like IzySoft's Pop3Hot) to make the software support Hotmail.

* How to modify the BlockList:

1. In Outlook Express: Main Menu -> [Tool] -> [Mail Rules] -> [Block List].


[Filtering]
 
* Why still some spam can't be filtered automatically:

1. Don't use "Fast Check with low accuracy".
2. Define your own filtering rules.
3. Use the newest version of DDT - Spam Killer.


[Misjudgement]
 
* Some emails are always in Junk Email area:

Add those email senders into ContactList.


[Other]
 
* Can be used with other anti-virus software:

Yes, you can.

* Why only support Outlook Express 5/6:

1. Because most people use OE.
2. It may support others in the future.

* Why it shows "The version is too old. Please use a newer version":

It means you should upgrade to a newer version.


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